FAQ

Frequently asked questions

What is your shipping policy?


Most items will be prepared and shipped within 2-5 days. All packages, both domestic and international, are shipped via USPS First Class, items over 1lb. are shipped priority mail. If you would like a signature required or upgraded shipping, please contact us in advance for a quote. Lapis Room cannot be held liable for lost or stolen packages. If your item shows as delieved please contacct your local post office to file a missing package report. Both domestic and international packages that are not accepted at point of delivery are not the responsibility of Lapis Room to reship or refund.